1. Introduction

Welcome to Adgentic, a platform owned and operated by Adgentic Inc. ("Adgentic," "we," "us," or "our"). These Terms of Use ("Agreement" or "Terms") govern your use of our website (www.adgenticplatform.com) and any services or features provided by Adgentic (collectively, the "Service").By accessing or using the Service, you agree that you have read, understood, and agree to be bound by this Agreement. If you do not agree to these Terms, you may not use or access the Service.We reserve the right to modify these Terms at any time. Any changes will be posted on this page with a new effective date. Your continued use of the Service following any changes constitutes your acceptance of the revised Terms.PLEASE READ THESE TERMS CAREFULLY. They include important legal rights, limitations, disclaimers, and a dispute resolution clause.

2. Eligibility

The Service is intended solely for users who are at least 18 years old. By using the Service, you represent and warrant that you are at least 18 years of age and that you have the legal authority to enter into this Agreement.

3. Account Registration & Security

To use certain features, you may be required to register and create an account. You agree to:
- Provide accurate, complete, and up-to-date registration information
- Maintain the confidentiality of your password and account
- Be fully responsible for all activities under your account
- Promptly update your account information if it changes

4. Use of the Service

Adgentic enables advertisers to connect with AI agents to deliver personalized, real-time product offers based on user intent. You agree to use the Service in compliance with all applicable laws and not to:
- Infringe upon any intellectual property or privacy rights
- Upload or distribute malicious software
- Use the Service for fraudulent or unauthorized commercial purposesImpersonate any person or entity
- Violate the rights of others or engage in abusive behavior

5. Intellectual Property

All content, technology, software, design, graphics, and trademarks on the Service are owned by Adgentic or its licensors and are protected under intellectual property laws. You may not reproduce, distribute, modify, or create derivative works unless expressly permitted in writing.

6. User Content

If you submit any content, feedback, or suggestions to Adgentic, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and adapt such content in connection with providing the Service. You represent that you have the right to grant this license.

7. Third-Party Content

The Service may contain links to third-party websites or content. Adgentic does not control, endorse, or assume responsibility for any third-party content or practices. Your interactions with third parties are solely between you and the third party.

8. Fees and Payment

Some features may involve payment, including commission-based transactions or premium features. Fees are outlined in your merchant dashboard or service agreement. You are responsible for all applicable charges and taxes.

9. Privacy and Data Use

Your use of the Service is subject to our Privacy Policy. We comply with applicable data protection laws, including GDPR and CCPA. By using the Service, you consent to our collection, use, and sharing of data as described.

10. Termination

Adgentic reserves the right to suspend or terminate your access to the Service at any time, for any reason, with or without notice. You may cancel your account at any time through your dashboard or by contacting support.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. ADGENTIC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

12. Limitation of Liability

IN NO EVENT SHALL ADGENTIC BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE THREE MONTHS PRIOR TO THE CLAIM.

13. Indemnification

You agree to indemnify, defend, and hold harmless Adgentic and its affiliates from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising from your use of the Service, your violation of these Terms, or your infringement of any rights.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles. Any disputes shall be resolved exclusively in the courts located in San Francisco, California.

15. General Provisions

These Terms constitute the entire agreement between you and Adgentic. If any provision is found unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any right does not waive it.

16. Contact Us

If you have questions about these Terms, contact us at:
‍
‍hello@adgenticplatform.com
‍www.adgenticplatform.com

Adgentic ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and disclose your personal information in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.By accessing or using the Adgentic platform (“Platform”), including any associated web or mobile applications, you agree to the practices outlined below.

1. Information We Collect

1.1 Personal Data

We may collect personally identifiable information ("PII") when you:
‍
- Register for an account
- Install our Shopify app
- Submit product or offer information
- Contact customer support

This data may include your name, email, phone number, company name, billing details, and any info you provide voluntarily.

1.2 Agent Interaction Data

We collect information related to interactions between AI agents and your store, such as:

- Product queries
- Offer requests
- User search context and agent behavior

This data enables Adgentic to generate and serve real-time offers.

1.3 Advertiser and Campaign Data

We collect data related to:
‍
- Product listings
- Promotional offer structures
- Campaign performance metrics
- Customer conversion data

1.4 Technical and Usage Data

We collect system data, including:

- IP address
- Device and browser type
- Session activity
- Time of access and referral URLs

1.5 Cookies and Tracking

We use cookies and similar technologies to improve user experience, measure traffic, and optimize offer delivery. You can control or disable cookies through your browser settings.

2. How We Use Your Data

We use your information to:
‍
- Operate and improve the Platform
- Deliver real-time product offers to AI agents
- Personalize your dashboard experience
- Provide customer support
- Analyze performance and usage trends
- Prevent fraud and ensure platform security
- Fulfill legal and contractual obligations

3. Legal Bases for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data under the following legal bases:

- Consent — when you opt in to marketing or cookies
- Contract — to deliver services you’ve requested
- Legitimate Interest — such as improving the platform or preventing abuse
- Legal Obligation — to comply with applicable laws

4. CCPA Notice to California Residents

If you are a California resident, you have the right to:

- Know what categories of personal data we collect and why
- Access and request a copy of your personal data
- Request deletion of your data (with exceptions)
- Opt-out of the sale or sharing of personal data (we do not sell data)
- Non-discrimination for exercising privacy rights

To submit a request, email us at: hello@adgenticplatform.com

5. Data Sharing and Disclosure

We may share data:

- With AI agents for personalized product recommendations
- With advertisers for campaign tracking and performance metrics
- With service providers (e.g., hosting, analytics, payments) under strict confidentiality agreements
- In business transfers such as acquisitions or asset sales
- For legal compliance or to enforce our Terms of Service

We do not sell your personal data.

6. Data Retention

We retain personal data as long as necessary to provide services, comply with legal obligations, and support business operations. When data is no longer needed, we delete or anonymize it securely.

7. Data Security

We use industry-standard measures to protect your data, including:

- HTTPS encryption
- Firewalls and access controls
- Routine security audits
- Secure cloud infrastructure

Despite these efforts, no system is 100% secure. Please use Adgentic responsibly.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

- Access your personal data
- Correct inaccuracies
- Delete your data
- Restrict processing
- Object to certain uses
- Request data portability
- Withdraw consent
- Lodge a complaint with a data protection authority

To exercise these rights, contact us at: hello@adgenticplatform.com

9. International Data Transfers

Adgentic may process data on servers located outside your country. We use standard contractual clauses or other lawful mechanisms to ensure protection of your data across borders.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes are effective upon posting. We will notify users of significant updates via email or dashboard alerts.

12. Contact Us

If you have questions or requests regarding your data, contact:

hello@adgenticplatform.com
www.adgenticplatform.com